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Harnessing the wisdom of the crowd: ensemble methods for time series forecasting of call center arrivals

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This study extends a time series forecasting project (PBL) on a small dataset by exam ining ensemble learning, including homogeneous (bagging) and heterogeneous (Dynamic Integration) approaches. While bagging slightly reduces accuracy (MAPE), it improves stability. By incorporating a novel error-based dynamic pairwise correlation strategy to enhance diversity between base-learners, the Dynamic Weighting with Selection method within Dynamic Integration significantly outperforms the baseline, reducing the error met ric MAPE by nearly 10% and the stability metric by over 20%. These findings highlight the effectiveness of ensemble learning, particularly DWS, for accurate and reliable forecasting in small datasets.

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Time series forecasting Ensemble methods Bagging Moving block boot-strap Dynamic integration Diversity among base-learners Small dataset

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Licença CC