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Publicação
Applying Artificial Intelligence on Project Management Office Improvement
| Nome: | Descrição: | Tamanho: | Formato: | |
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| 1.65 MB | Adobe PDF |
Orientador(es)
Resumo(s)
The use of Artificial Intelligence (AI) in Project Management Offices (PMOs) represents an
important step forward in project management approaches increasing efficiency, decisionmaking, and strategy alignment. PMOs serve an important role in project portfolio
management, maximizing resource use and assuring alignment with organizational goals.
Although they frequently experience some issues like resource allocation inefficiencies,
reactive risk management, and lack of strategic alignment. This study investigates how AI can
improve PMO effectiveness across their functions. The study builds a comprehensive
framework that connects AI applications like predictive analytics, real-time project
monitoring, natural language processing, and others to the main PMO activities. These include
portfolio and project monitoring, risk management, resource allocation, and portfolio
optimization. The framework was created through an extensive literature review and was
demonstrated through a hypothetical case study, illustrating AI's capacity to address common
PMO issues. Following that, it was evaluated through expert interviews, which confirmed its
practical relevance and application while emphasizing crucial implementation factors such as
the necessity of a large volume of historical high-quality data, organizational readiness, and
change management. Despite constraints, this research establishes a basic mode for
integrating AI into PMO operations. The study concludes that AI-driven PMOs are better
equipped to navigate complex project environments, stimulate innovation, and achieve
strategic goals, allowing organizations to stay relevant in an increasingly dynamic business
market. This work provides an approach for the practical adoption and future research of AI's
potential to transform project management practices.
Descrição
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
Palavras-chave
Project Management Office Artificial Intelligence Project Management Predictive Analytics Portfolio Management SDG 8 - Decent work and economic growth