Devising key performance indicators for Benfica campus - aligning management practices with strategy in youth development

Abstract

Considering the current scenario in European football, youth development may be the only way for some clubs to stay competitive. To this end, it is essential that clubs define strategies and implement aligned practices. In this work project, we devised 38 Key Performance Indicators, divided into 5 areas, to monitor the practices of SL Benfica’s youth academy, Benfica Campus. Based on the measured KPIs, we conclude that, presently, SL Benfica has a competitive advantage in youth development. However, there are still opportunities to improve that should be explored, given the growing competition in the field.