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Publicação
5S na Indústria Aeronáutica: Desenvolvimento e Implementação de uma Metodologia Lean Inovadora com foco nos Desperdícios
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Orientador(es)
Resumo(s)
A indústria aeronáutica está em constante evolução, sendo esta cada vez mais competitiva a nível mundial. Os prazos cada vez mais curtos, a falta de mão de obra qualificada, os requisitos dos clientes cada vez mais exigentes, entre outros fatores levam que as organizações de Maintenance Repair and Overhaul (MRO) sejam forçadas a melhorar continuamente para obter vantagem competitiva em relação aos seus concorrentes.
A presente dissertação é resultado do estágio curricular realizado numa empresa de manutenção aeronáutica, tendo como principal objetivo a criação de uma metodologia inovadora de aplicação da ferramenta 5S aliada ao VSM e à mitigação dos desperdícios que existem em diferentes áreas. Após uma análise realizada na empresa, identificou-se que as áreas do Departamento da Qualidade que ainda não implementaram a ferramenta 5S apresentam um potencial elevado de melhoria. Essas áreas incluem áreas de office e operações, caracterizando-se por um intenso fluxo de colaboradores e materiais que transitam por esses locais. Desta forma, foi desenvolvida e implementada uma metodologia que passa por 6 etapas, a “Definição das zonas e responsabilidades”, “Formação dos colaboradores”, “Mapeamento de fluxos”, “Identificar pontos de melhoria e desperdícios”, “Dia D” e “Sustentar”, na FAQMC (Fabrico de Aeroestruturas - Qualidade de Máquinas e Chaparia).
A implementação da metodologia utilizada contempla diversas atividades, nomeada-
mente, a formação dos colaboradores, a recolha de dados, a identificação de desperdícios e a aplicação de propostas de melhoria. A implementação desta metodologia permitiu o aumento da produtividade, a melhoria da organização da área, a diminuição de desperdícios, levando ao aumento da sua eficiência. Adicionalmente, foi reconhecido, por parte da equipa operacional, os seus resultados, possibilitando a aplicação da metodologia desenvolvida nas restantes áreas da organização.
The aeronautical industry is in constantly evolution, being extremely competitive worldwide. The ever-shorter deadlines, the lack of skilled labor, the increasingly demanding customer requirements, among other factors, mean that Maintenance Repair and Overhaul (MRO) organizations are forced to continually improve to gain a competitive advantage over their competitors. The present dissertation is the result of the curricular internship carried out in an aero- nautical maintenance company, with the main objective of creating an innovative methodology for applying the 5S tool combined with VSM and the mitigation of waste that exists in different areas. After an analysis carried out in the company, it was identified that the areas of the Quality Department that have not yet implemented the 5S tool show a high potential for improvement. These areas include office and operations areas, characterized by a high flow of employees and materials passing through them. In this way, a methodology was developed and implemented that goes through 6 stages, the "Definition of zones and responsibilities", "Training of employees", "Mapping flows", "Identifying points for improvement and waste", "D-Day" and "Sustain", in the area FAQMC (Fabrico de Aeroestruturas - Qualidade de Máquinas e Chaparia). The implementation of the methodology used contemplates several activities, namely, the training of employees, data collection, identification of waste and the application of improvement proposals. The application of this methodology allowed an increase in productivity, an improvement in the organization of the area, a reduction in waste, leading to an increase in efficiency. Additionally, the operational team recognized its results, enabling the application of the methodology developed in the remaining areas of the organization.
The aeronautical industry is in constantly evolution, being extremely competitive worldwide. The ever-shorter deadlines, the lack of skilled labor, the increasingly demanding customer requirements, among other factors, mean that Maintenance Repair and Overhaul (MRO) organizations are forced to continually improve to gain a competitive advantage over their competitors. The present dissertation is the result of the curricular internship carried out in an aero- nautical maintenance company, with the main objective of creating an innovative methodology for applying the 5S tool combined with VSM and the mitigation of waste that exists in different areas. After an analysis carried out in the company, it was identified that the areas of the Quality Department that have not yet implemented the 5S tool show a high potential for improvement. These areas include office and operations areas, characterized by a high flow of employees and materials passing through them. In this way, a methodology was developed and implemented that goes through 6 stages, the "Definition of zones and responsibilities", "Training of employees", "Mapping flows", "Identifying points for improvement and waste", "D-Day" and "Sustain", in the area FAQMC (Fabrico de Aeroestruturas - Qualidade de Máquinas e Chaparia). The implementation of the methodology used contemplates several activities, namely, the training of employees, data collection, identification of waste and the application of improvement proposals. The application of this methodology allowed an increase in productivity, an improvement in the organization of the area, a reduction in waste, leading to an increase in efficiency. Additionally, the operational team recognized its results, enabling the application of the methodology developed in the remaining areas of the organization.
Descrição
Palavras-chave
5S Filosofia lean Desperdícios Indústria aeronáutica MRO Qualidade