Utilize este identificador para referenciar este registo: http://hdl.handle.net/10362/14929
Título: Designing and implementing a performance measurement system in Auto Ribeiro, Lda.
Autor: Nunes, Benedita Calheiros Pinto
Orientador: Ferreira, Leonor
Palavras-chave: Balanced scorecard
Key performance indicator
Performance management
Transformation Industry
Data de Defesa: Jun-2014
Resumo: In any business it is very important to measure the performance and it helps to select key information to make better decisions on time. This research focuses on the design and implementation of a performance measurement system in a Portuguese medium size firm operating in the specialized health care transformation vehicles industry. From the evidence that outputs from Auto Ribeiro’s current information system is misaligned with the company’s objectives and strategy, this research tries to solve this business problem through the development of a Balanced Scorecard analysis, although there are some issues, which deserve further development.
URI: http://hdl.handle.net/10362/14929
Designação: A Work Project, presented as part of the requirements for the Awards of a Master’s Degree in Management from NOVA – School of Business and Economics
Aparece nas colecções:NSBE: Nova SBE - MA Dissertations

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