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  5. NSBE: Nova SBE - MA Dissertations
Utilize este identificador para referenciar este registo: http://hdl.handle.net/10362/107271
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Campo DCValorIdioma
dc.contributor.advisorCasquinho, Constança Monteiro-
dc.contributor.authorLima, João Manuel Guerreiro-
dc.date.accessioned2020-11-17T10:44:53Z-
dc.date.available2020-11-17T10:44:53Z-
dc.date.issued2020-01-14-
dc.date.submitted2020-01-03-
dc.identifier.urihttp://hdl.handle.net/10362/107271-
dc.description.abstractAfter an in-depth analysis of EAP’s current situation, it was founda need to implementaction that, ,represent significant operation algains. The seinitiatives have as hort-termim pact, how ever ,they are meant to be a firsts tepfor the introduction of more profound changes. The analysis’ results proved that itis crucial to improve the network efficiency byre- structuring critical zones and excluding low-performing providers. Additionally, to guarantee that EA Pinternal systems runsmoothly, action sare recommended regarding the TASK and RoS systems. Finally, providers ’performance can be enhanced bylinking KPIsto SLAspt_PT
dc.language.isoengpt_PT
dc.relationinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UID%2FECO%2F00124%2F2013/PTpt_PT
dc.rightsembargoedAccesspt_PT
dc.subjectNetwork capillaritypt_PT
dc.subjectOperational efficiencypt_PT
dc.subjectShort-termImpactpt_PT
dc.subjectRisk analysispt_PT
dc.subjectInternal systemspt_PT
dc.titleConsulting project for the optimization of the automative providers network of Europ assistance Portugal: overview of the network capillaritypt_PT
dc.typemasterThesispt_PT
thesis.degree.nameA Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economicspt_PT
dc.identifier.tid202496392pt_PT
dc.subject.fosDomínio/Área Científica::Ciências Sociais::Economia e Gestãopt_PT
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