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Leveraging technology to navigate the great resignation in the hotel sector: empowering talent retention via training
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| 1.31 MB | Adobe PDF |
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Resumo(s)
Talent-related challenges have long persisted within the hotel industry, yet research into
technology's influence on talent attraction and retention remains scarce. Given the phenomenon
of the Great Resignation, exacerbated by COVID-19, this study seeks to provide insights into
utilizing technology to navigate talent shortages, focusing on the highly impacted hotel sector.
Qualitative and quantitative methods were chosen to investigate the impact of technology on
this challenge. This particular research emphasizes the potential of training programs and
technology in talent retention. Results show that technology and its strategic implementation
present great potential in addressing the attraction and retention of hotel employees.
Descrição
Palavras-chave
Training programs Digital platforms Training engagement Training satisfaction Job satisfaction Turnover intentions