Implementation of a balanced scorecard for vilacomvida - a hybrid social organization

Abstract

This project is a consulting field lab, aiming to help Vila com Vida, a Portuguese hybrid social organization, in its managerial accounting challenges. In order to assist the organization in reaching its strategic goals and in fulfilling its social mission,- a balanced score card has been developed. The report first describes the purpose and the business model of the organization. Then, literature on balanced score cards, hybrid social organizations and performance measurement in hybrid social organizations is reviewed. Subsequently, the methodology of this project is described, followed by the application of the balanced score card model on Vila com Vida. Additionally to this report, a dash board has been created on Microsoft Excel, which ought to assist the organization in monitoring their progress towards their long-term goals.