Consulting project for José de Mello saúde: enhancing remote medical care in the portuguese market an investigation of the potential demand for clinicalL remote services

Abstract

The following report aims to investigate if there is a business opportunity for José de Mello Saúde to innovate and extend the services provided by doctors through remote interactions. This analysis was conducted with the performance of qualitative research both to doctors and clients in order to assess their willing ness to provide/ use this new digital service .More over, with the support of internal teams, it was designeda detailed prototype of a teleconsultation pilot as well as a work flow of activities considering two potential partnerships .Finally, al is to the main limitations faced during the project was also analysed.