How internal processes benefit from IT investments and therefore enhance company's competitiveness - A case study of Slovenian small and medium sized companies

Habjan, Andreja; Popovic, Ales

http://hdl.handle.net/10362/21170

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Autores

Habjan, Andreja

Popovic, Ales

Resumo(s)

In the paper we presented a case of how IT impacts business process change and how can this enhance competitiveness. The case deals with implementation of internal server for use of documentation exchange in Slovenian small and medium sized companies and provides a framework of key factors of followed changes in inter processes that enabled better competitive position of the organizations taking part of the study.

Palavras-chave

information technology investments business process change competitiveness INFORMATION-TECHNOLOGY BUSINESS VALUE PRODUCTIVITY PERFORMANCE MODEL ADVANTAGE

URI

http://hdl.handle.net/10362/21170

Editora

World Scientific and Engineering Acad and Soc

Coleções

NIMS: MagIC - Documentos de conferências internacionais

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