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People Analytics as a driver of Knowledge-Based Organizations - How can we measure the knowledge created in organizations through People Analytics?
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| 3.06 MB | Adobe PDF |
Autores
Resumo(s)
Knowledge and People are the main assets of organizations that want to be efficient in their processes. Due to the characteristics of these assets, their volatility, and the difficulty in managing the interoperability between them, they present themselves as challenges for organizations. This study aims to create a structured process that allows to manage and measure the knowledge generated within an organization through the evaluation of intellectual capital in Communities of Practice (CoPs). This analysis tends to promote a better understanding of the relationship between human capital and the knowledge generated through the evaluation of some Human factors (HF) in the learning and value creation processes. The evaluation of this knowledge has as a final objective the creation of new strategies that allow to increase the structural capital within an organization, in order to promote new measures of organizational knowledge management based on a People Analytics (PA) methodology.
Descrição
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence
Palavras-chave
Organizational Knowledge Value Creation People Analytics Communities of Practice Knowledge Management Intellectual Capital