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Shared service centers and territories

2022-09-30Artigo científico Acesso aberto
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dc.contributor.authorCastro, Hélder Uzêda
dc.contributor.authorTeixeira, José Afonso
dc.contributor.institutionCentro Interdisciplinar de Ciências Sociais (CICS.NOVA - NOVA FCSH)
dc.contributor.institutionDepartamento de Geografia e Planeamento Regional (DGPR)
dc.date.accessioned2024-01-12T23:18:59Z
dc.date.available2024-01-12T23:18:59Z
dc.date.issued2022-09-30
dc.descriptionUIDB/04647/2020 UIDP/04647/2020
dc.description.abstractThe objective of this text is to analyze territorial development factors, promoted by the agglomeration of shared service centers, which contribute to the regional and urban economy through the spillover effect, observing interrelated corporate components of governance, strategy and location, as well as externalities on the non-participants, in particular at the economic, social and environmental levels. Studies were carried out in different sectors in the Northeast and Center-South geo-economic regions of Brazil, highlighting the beverage, pharmacy, transport and financial services segments; and in the cities of Lisbon and Porto, in Portugal, and their metropolitan areas, namely in the technology, telecommunications and transport segments. To this end, a literature review was carried out, connecting elements of human capital, innovation and knowledge with the phenomenon of sharing services and the areas of research support; and accessed executive documents, which deal with planning and implementation of service centers. The methodology favored the content analysis of semi-structured interviews with one hundred and twenty professionals from the companies and governments of the regions, which provided a better understanding of the phenomenon, its activities and repercussions. The relevance of territorial configurations was perceived as a strategic component and economic development, promoted by the agglomeration of people, processes and technology in shared service centers, enhanced by the agglomeration of these equipments, which operate in different ecosystems, but obtain competitive advantage and increases in value chains through the network economy. The research contributed to broadening the understanding of the relationship between territory and companies' strategies, with emphasis on development factors.en
dc.description.versionpublishersversion
dc.description.versionpublished
dc.format.extent7
dc.format.extent1735774
dc.identifier.doi10.37118/ijdr.25344.09.2022
dc.identifier.issn2230-9926
dc.identifier.otherPURE: 81033016
dc.identifier.otherPURE UUID: 4a63a05a-d374-4b7c-b789-212f42587775
dc.identifier.urihttp://hdl.handle.net/10362/162215
dc.identifier.urlhttps://www.journalijdr.com/shared-service-centers-and-territories-examples-diferente-sectors-brazil-and-portugal
dc.language.isoeng
dc.peerreviewedyes
dc.relationinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04647%2F2020/PT
dc.relationInterdisciplinary Centre of Social Sciences
dc.relationInterdisciplinary Centre of Social Sciences
dc.subjectStrategy
dc.subjectTerritorial Development
dc.subjectCluster
dc.subjectGovernance;
dc.subjectShared Services
dc.subjectSDG 8 - Decent Work and Economic Growth
dc.subjectSDG 11 - Sustainable Cities and Communities
dc.titleShared service centers and territoriesen
dc.title.subtitleexamples of different sectors in Brazil and Portugalen
dc.typejournal article
degois.publication.firstPage59008
degois.publication.issue9
degois.publication.lastPage59014
degois.publication.titleInternational Journal of Development Research
degois.publication.volume12
dspace.entity.typePublication
oaire.awardNumberUIDB/04647/2020
oaire.awardNumberUIDP/04647/2020
oaire.awardTitleInterdisciplinary Centre of Social Sciences
oaire.awardTitleInterdisciplinary Centre of Social Sciences
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04647%2F2020/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDP%2F04647%2F2020/PT
oaire.fundingStream6817 - DCRRNI ID
oaire.fundingStream6817 - DCRRNI ID
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccess
relation.isProjectOfPublication74a0d3f1-9a5c-45ea-8359-73992f564cbd
relation.isProjectOfPublicationdbb63554-b553-4916-b9b3-e8f6159f2662
relation.isProjectOfPublication.latestForDiscoverydbb63554-b553-4916-b9b3-e8f6159f2662

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