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The Impact of Social Media Marketing on Promoting the Cultural Heritage Tourism: A Case Study of Portugal

datacite.subject.fosCiências Naturais::Ciências da Computação e da Informaçãopt_PT
dc.contributor.advisorDalmoro, Marlon
dc.contributor.authorMoraes, Vera Maria Caldeira Trigo de
dc.date.accessioned2023-11-13T17:52:05Z
dc.date.available2023-11-13T17:52:05Z
dc.date.issued2023-10-24
dc.descriptionDissertation presented as the partial requirement for obtaining a Master's degree in Data Driven Marketing, specialization in Digital Marketing and Analyticspt_PT
dc.description.abstractThis research is the result of an exploratory and descriptive investigation that focuses on analyzing 21 social media profiles of entities related to the cultural and heritage tourism sectors in Portugal. The purpose is to gather concrete data and observe the most successful social media marketing strategies employed by these entities. The research aims to address two main research questions: “How can social media marketing contribute to the building and strengthening of Portuguese Cultural Heritage and Tourism?” and “How can marketers incorporate virtual reality into a marketing strategy in the cultural tourism and heritage sectors and derive value from it?”. Therefore, the intention is to explore how social media platforms can be leveraged to promote and attract visitors to Portuguese cultural heritage sites and tourism destinations. By analyzing the social media profiles of relevant entities, the research seeks to identify effective strategies that contribute to the overall promotion and enhancement of Portugal's cultural heritage and tourism offerings. The research also aims to investigate how virtual reality can be integrated into marketing strategies within the cultural tourism and heritage sectors. Virtual reality has the potential to provide immersive and interactive experiences, allowing potential visitors to engage with cultural and heritage sites virtually. The study seeks to explore how marketers can harness virtual reality technologies to create valuable and engaging content that entices visitors and enhances their overall experience. By examining the social media profiles and activities of these entities, the research aims to provide insights into successful social media marketing practices, as well as explore the potential of virtual reality in marketing strategies for cultural tourism and heritage sectors. The findings of this research can help tourism organizations understand the impact of consumers' behavior and preferences and guide them in making informed decisions about their marketing and promotional efforts.pt_PT
dc.identifier.tid203385810pt_PT
dc.identifier.urihttp://hdl.handle.net/10362/159900
dc.language.isoengpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectHistoric Cultural Heritage Tourismpt_PT
dc.subjectDigital Marketingpt_PT
dc.subjectSocial Media Marketingpt_PT
dc.subjectTourism Developmentpt_PT
dc.subjectCultural Tourismpt_PT
dc.subjectCultural Heritagept_PT
dc.subjectTourismpt_PT
dc.subjectUser Experiencept_PT
dc.subjectVirtual Experiencept_PT
dc.subjectSocial Mediapt_PT
dc.subjectSDG 8 - Decent work and economic growthpt_PT
dc.subjectSDG 12 - Responsible production and consumptionpt_PT
dc.titleThe Impact of Social Media Marketing on Promoting the Cultural Heritage Tourism: A Case Study of Portugalpt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccesspt_PT
rcaap.typemasterThesispt_PT
thesis.degree.nameMestrado em Marketing Analítico, especialização em Marketing Digital e Análise de Dadospt_PT

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