How internal processes benefit from IT investments and therefore enhance company's competitiveness - A case study of Slovenian small and medium sized companies

Habjan, AndrejaPopovic, Ales2017-05-302017-05-302007978-960-6766-22-0PURE: 1909670PURE UUID: 8020cb0d-7603-4edc-8eb7-efef5394b72eWOS: 000253296700032http://hdl.handle.net/10362/21170In the paper we presented a case of how IT impacts business process change and how can this enhance competitiveness. The case deals with implementation of internal server for use of documentation exchange in Slovenian small and medium sized companies and provides a framework of key factors of followed changes in inter processes that enabled better competitive position of the organizations taking part of the study.6292501enginformation technologyinvestmentsbusiness process changecompetitivenessINFORMATION-TECHNOLOGYBUSINESS VALUEPRODUCTIVITYPERFORMANCEMODELADVANTAGEHow internal processes benefit from IT investments and therefore enhance company's competitiveness - A case study of Slovenian small and medium sized companiesconference object