Costa, Afonso AlmeidaBlank, Sophie2022-05-182024-09-072021-09-172021-09-07http://hdl.handle.net/10362/138132For a significant period of time the Portuguese airline SATA has been in financial distress. On the way to solve this problem, the introduction of Agility at the organizational level was identified as a possible solution. For this purpose and reflected by this work project, an Agile Transformation strategy was developed, based on the results of a series of qualitative interviews with eight department heads of SATA and20 experienced Agile Transformation managers of various companies worldwide. The selected strategy was based on the conceptual development of a new Agile operating model with the main focus on strategy, structure, processes, people and technology.engStrategymaster thesis202997260