Competitive advantage in the Real Estate development industry- the urban developer in Germany´s overheated residential markets

Silva, Álvaro Ferreira daFrielinghaus, Dominic2018-11-292018-11-292018-06-04http://hdl.handle.net/10362/53141engCRMCustomer relationship managementCustomer centricCompetitive advantage in the Real Estate development industry- the urban developer in Germany´s overheated residential marketsmaster thesis201984423