Santos, Vítor Manuel Pereira Duarte dosSantos, Carolina Isabel Rêgo RécioSilva, Joana Filipa Soares da2022-02-172022-02-172022-01-18http://hdl.handle.net/10362/133071Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementFor the past few years, despite the Portuguese government announcing the upgrade of the Portuguese healthcare system, it is possible to verify the missing investment in that infrastructure, equipment and services. The lack of quality and the unavailability of modern equipments and infrastructures are some of the usual complaints of the healthcare providers and patients. This study aims to analyze and explain, the gaps between innovative technologies available in the market and the present implemented technologies in the Medical Imaging area in Portugal and, with the collected data, build an explanatory model of the motivations for the lack of investment. For the collection data purposes, 102 subjects were inquired, from multiple Portuguese hospitals and healthcare clinics related to medical imaging, with physicians, suppliers, service providers, and Senior Diagnostic and Therapeutic Technicians roles. After analyzing the data, it is possible to conclude that Portuguese medical imaging services need updated equipment and improved technology, more human resources, and training. Managers of healthcare organizations, mainly from the public sector, are motivated primarily to save costs due to the increasing healthcare organizations' expenditures. These facts are incurring in wrong diagnoses, patient dissatisfaction, and lack of confidence in Portuguese healthcare providers.engTechnologiesComputationalMedical ImagingInnovationHealthcarePortugalServicesmaster thesis202959503