Henriques, Roberto André PereiraNeves, Jorge Nélson Gouveia de SousaRibeiro, João Sequeira Marques2017-01-252017-01-252017-01-09http://hdl.handle.net/10362/19908Project Work presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business IntelligenceKimball argues that Business Intelligence is one of the most important assets of any organization, allowing it to store, explore and add value to the organization’s data which will ultimately help in the decision making process. Nowadays, some organizations and, in this specific case, some schools are not yet transforming data into their full potential and business intelligence is one of the most known tools to help schools in this issue, seen as some of them are still using out-dated information systems, and do not yet apply business intelligence techniques to their increasing amounts of data so as to turn it into useful information and knowledge. In the present report, I intend to analyse the current NOVA IMS academic services data and the rationales behind the need to work with this data, so as to propose a solution that will ultimately help the school board or the academic services to make better-supported decisions. In order to do so, it was developed a Data Warehouse that will clean and transform the source database. Another important step to help the academic services is to present a series of reports to discover information in the decision making process.engBusiness IntelligenceStar SchemaMicrosoft Excel Power Pivotmaster thesis201551675