Ferraz, CatarinaMontargil, FilipeSantos, Vitor2025-12-052025-12-052026-03-012451-9588PURE: 136840909PURE UUID: 22d08b36-f29b-4ade-b851-6c028626519bcrossref: 10.1016/j.chbr.2025.100892Scopus: 105023575180WOS: 001632222000002http://hdl.handle.net/10362/191572Ferraz, C., Montargil, F., & Santos, V. (2026). Management systems for cultural and creative organizations: A systematic literature review and design agenda. Computers in Human Behavior Reports, 21, Article 100892. https://doi.org/10.1016/j.chbr.2025.100892 --- This work was supported by national funds through FCT (Fundação para a Ciência e a Tecnologia), under the project UIDB/04152/2020 (DOI: 10.54499/UIDB/04152/2020) - Centro de Investigação em Gestão de Informação (MagIC)/NOVA IMS.In recent years, technological advancements have driven innovation, modernization and organizational growth across the Cultural and Creative Industries (CCIs). Nonetheless, despite the acknowledged advantages of industry-tailored management systems, their deployment within CCIs has been scarcely investigated. Through a Systematic Literature Review (SLR) guided by the PRISMA protocol, this study (i) evaluates the current utilization of management systems within cultural and creative organizations (CCOs), (ii) identifies CCO-oriented system requirements and design approaches, and (iii) examines advanced technologies for system optimization. In total, this SLR reviewed twenty-three journal articles, published between 2014 and 2024, and ranging across multiple Cultural Domains (UNESCO Institute for Statistics, 2009). A preliminary Bibliometric Analysis was performed on five bibliometric indicators, which supplemented the Results and Analysis section, wherein the findings were synthesized into three primary dimensions - Systems and Functions, System Design, and Intelligent Optimization. The resultant insights prompted the construction of two conceptual frameworks: (i) a Research Trajectories framework, meant to inspire upcoming studies in this research field, and (ii) an innovative Design Agenda, which devises strategic recommendations for new, industry-tailored and CCO-oriented integrated management systems.192137636engInformation systemsSystem designCultural industryCreative industryManagement studiesNeuroscience (miscellaneous)Applied PsychologyHuman-Computer InteractionComputer Science ApplicationsCognitive NeuroscienceArtificial Intelligencereview10.1016/j.chbr.2025.100892https://www.scopus.com/pages/publications/105023575180https://www.webofscience.com/wos/woscc/full-record/WOS:001632222000002