Martins, Miguel AlvesCarvajal, MargaridaFerreira, Inês de Almeida Barradas2019-05-102021-05-302019-01-16http://hdl.handle.net/10362/69206Portugal’s disabled population continues to struggle for independent living. With rates of both unemployment and discrimination increasing in Portugal, disabled citizens face high risks of poverty and social exclusion. At the same time companies remain trapped in an outdated and narrowly version of value creation with main focus on profit per se, while there is a widely shared perspective that companies are prospering at the expense of the broader community. This dissertation is constructed under a business case format, with the aim of assessing the economic and social value added to the business of Randstad, a multinational Human Resources company, if a business unit merely dedicated to the recruitment of disabled Portuguese citizens would be created.engUnemployment rateRisk of poverty and social exclusionValue creationBusiness caseEconomic and social valueRandstadBusiness unitmaster thesis202223795202223590