Silva, RuiMajor, EuclidesMengjie, Han2025-05-072025-05-072023-01-232023-01-13http://hdl.handle.net/10362/182702When people think about Netflix they think of the main streaming service, one of the best solutions to watch their favourite movies and series. In this report, it will be developed a deep analysis to discover the secrets that brought Netflix to its success and the ways this giant entered almost everyone’s home. However, Netflix is not just about smiles and rainbows as there are several different problems that it has been facing for a long time. What is the dark side of Netflix? Are there any solutions to mitigate it?engStreamingFilmsBinge-watchingSustainabilitySubscriptionDownfallInnovatemaster thesis203315812