Baganha, ManuelAlves, Fábia Marisa Moreira2019-05-102019-05-102019-01-17http://hdl.handle.net/10362/69205The Work Project presents the development of the business model, and operational and logistical processes associated to the creation of the home delivery service of Pingo Doce’s take-away meals. The research about this particular theme was fulfilled with the intention of presenting to the company a complementary new service that would support the progression of the current business to adapt to an upcoming reality of different market needs. It endues the character of a Direct Research Internship as it was developed in collaboration with the company Jerónimo Martins, S.A., within the JM Academic Thesis Program (4th edition).engHome deliveryTake-awaySupermarketOperationsHome delivery of supermarket take-away servicemaster thesis202223515