Santos, Vítor Manuel Pereira Duarte dosSemedo, Diogo Hopffer Barbosa De Morais2023-02-082023-02-082023-01-23http://hdl.handle.net/10362/148821Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementThe pharmaceutical sector is pivotal in our society. They provide medication and different services that contribute for populations well-being. Multiple sectors have found their way to the digitalization era, by creating their own digital platform or integrating existing ones, allowing them to survive and reinvent. The pharmaceutical has found some constraints on their way to this new era due to is severe regulations, lack of availably and trustworthiness of current online pharmacies. During this project, interviews were made to health professionals that confirmed from their point of view, the usefulness of such an application and service. Convenience was the main attribute associated with online pharmacies feature that is inherent of almost all on-demand services. Regardless, concerns on the user-friendliness when using these kinds of services especially when leading with older demographics. This project aims to design the information system architecture of an on-demand mobile application providing patients with a more efficient and available service that would deliver prescribed medication anywhere, anytime. This project is aimed for the Portuguese pharmaceutical sector, for that same reason, a deep understanding of local environment was conducted but also, current limitations of already established online pharmacies that currently operate outside the Portuguese territory were considered and their current limitations to design a more reliable and efficient application.engMedicationMobile applicationInformation System architectureOnline pharmacymaster thesis203215818