Herrero, Silvia LópezGazzaniga, Matilde2023-06-092023-06-092022-07-082021-12-17http://hdl.handle.net/10362/153747System change is newborn methodology focused on the connections of the social systems to tackle wicked problems. Among the SDGs, this thesis focuses on education quality and the contribution of system change to its achievement. The case study of ICF, about education and disabilities, is analyzed through a qualitative methodology and semi-structured interviews. After a double-coding process and the analysis of the outcomes, four key elements of contribution are reported, as well as of strengths, weaknesses, and KPIs. To conclude, the analytical answers to research questions are given, the main limitations of the thesis are highlighted, and further research suggestions are presented.engSustainabilitySocial enterpreneurshipSdgsNon profit organizationsDisabilitySystem changeSystem transformationSdg 4System thinkingEducation qualityComplex systemmaster thesis203231929