Duarte, SusanaCabrita, Maria do Rosário de Meireles FerreiraMachado, Virgílio António Cruz2019-01-242019-01-242011-01978-0-9808251-0-7PURE: 507869PURE UUID: d06b0dab-8b1e-48fe-8883-1f12328d72b7researchoutputwizard: 38913ORCID: /0000-0002-1165-4339/work/55091288ORCID: /0000-0001-9467-0096/work/62250265ORCID: /0000-0001-8394-2260/work/63333787http://hdl.handle.net/10362/58460Authors would like to acknowledge Fundação para a Ciência e Tecnologia for its support (project MIT-Pt/EDAMIASC/0033/2008).Going lean/green is a trend more manufacturers are beginning to recognize as important in an era of economic aus-terity and environmental responsibility. Unlike lean supply chain, which focuses on ways to improve operations and cut wastes from the customer's perspective, green initiatives look at ways to eliminate waste from the environment's perspective. Looking at operations from a ‘lean/green' perspective has benefits to not only the environment, but to manufacturers and customers as well. Based on the literature review we developed a conceptual model incorporating lean and green supply chain into a performance measurement system, using the balanced scorecard approach.195600engSupply chain managementLean supply chainGreen supply chainBalanced Scorecardconference object