Eça, Afonso FuzetaCordeiro, Diogo Miguel Casimiro Marques2020-11-102023-01-032020-01-142020-01-03http://hdl.handle.net/10362/106858This Work Project, conducted in collaboration with EDP Comercial, pretends to support the decision of buildan internal EDP e Wallet from scratch to solve the problem of EDP’s future product portfolio: having bi-directional transactions at a larger scale and lower amounts which are not suited for the traditional monthly invoice. A business plan was conducted for a 10 years horizon with 3 scenarios for different conversions rate to the e Wallet for 2030. The positive NPV showcases that EDP Comercial should pursue with the project as a business opportunity to additionally increase the customer experience and decrease the credit at risk.engEdp comercialeWalletBusiness planmaster thesis202495329