Evolution of bank branches in the next fifteen years: building an omnichannel distribution strategy for Italian retail banks

Ferreira, MiguelRibeiro, Joana Rita Simões Cidra2017-05-302020-07-012014-07-03http://hdl.handle.net/10362/20790CEMSengEvolution of bank branches in the next fifteen years: building an omnichannel distribution strategy for Italian retail banksmaster thesis201528657