Bernardo, Mafalda RamosNeto, Miguel de CastroAparicio, Manuela2020-06-292020-06-292019-10-01PURE: 18817685PURE UUID: 04da50d8-258e-41e7-973c-01fe897bc137Scopus: 85086634893ORCID: /0000-0003-4261-0344/work/76453539ORCID: /0000-0002-7265-3890/work/76453805http://hdl.handle.net/10362/100085Bernardo, M. R., de Castro Neto, M., & Aparicio, M. (2019). Smart mobility: A multimodal services study in the metropolitan area of Lisbon. In Atas da Conferencia da Associacao Portuguesa de Sistemas de Informacao 2019: 19ª Conferencia da Associacao Portuguesa de Sistemas de Informacao, CAPSI 2019 [19th Conference of the Portuguese Association for Information Systems, CAPSI 2019], Lisboa; Portugal; 11 October 2019 through 12 October 2019 (pp. 20). Associação Portuguesa de Sistemas de Informação.Citizens’ mobility brings great challenges to the cities and smart city's initiatives. This study main goal is to disclosure the current situation of the metropolitan area of Lisbon regarding smart mobility and multimodal mobility systems. The methodological approach of this study consist of collect data from citizens of the metropolitan area of Lisbon, through a survey. We report here empirical study results on citizen awareness of information systems solutions, and their level of usage in their daily lives. Our study results demonstrated the citizens of the metropolitan area of Lisbon are highly unhappy with the available mobility systems and use mainly the private car as transport mode and the importance of multimodal mobility systems were confirmed.835090engCitizen AwarenessInformation SystemsMobilitySmart CityInformation Systems and ManagementManagement Information SystemsManagement of Technology and InnovationInformation SystemsComputer Science ApplicationsSDG 11 - Sustainable Cities and Communitiesconference objecthttps://www.scopus.com/pages/publications/85086634893https://www.novaims.unl.pt/uploads/imagens_ficheiros/CAPSI-ata-da-conferencia/ebook-capsi-2019.pdf