Please use this identifier to cite or link to this item: http://hdl.handle.net/10362/171141
Title: Assessing user acceptance of a new version of paytm app with the technology acceptance model (tam): a study of the strategic implementation of ´paytm music´ into paytm´s digital ecosystem
Author: Jouan, Nina
Advisor: Harrison, Andrew
Keywords: Paytm
Assessing user acceptance
Strategic implementation
Digital business
Digital ecosystem
Mobile commerce
E commerce
Technology acceptance model (tam)
Defense Date: 5-Jun-2023
Abstract: This study investigates users’ behavioral intention toward an integrative version of Paytm, a popular digital payment platform in India. The study employs an online questionnaire, analyzed through the Technology Acceptance Model. The findings indicate that Paytm users have a positive attitude towards new features, such as “Paytm Music”, into Paytm. Therefore, based on these results a strategic implementation plan has been developed to integrate the aforementioned app into Paytm's digital ecosystem.
URI: http://hdl.handle.net/10362/171141
Designation: A Work Project, presented as part of the requirements for the Award of Master’s in Management, from the Nova School of Business and Economics
Appears in Collections:NSBE: Nova SBE - MA Dissertations

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