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Please use this identifier to cite or link to this item: http://hdl.handle.net/10362/7499

Título: Proactive services ecosystem framework
Autor: Cardoso, Tiago Oliveira Machado de Figueiredo
Orientador: Matos, Luís Manuel Camarinha
Palavras-chave: Collaborative-networks
Services-ecosystem
Pro-active service entity
Issue Date: 2011
Editora: Faculdade de Ciências e Tecnologia
Resumo: Collaborative-Networks (CN) have experienced a fast evolution in the last two decades. The collaboration among independent entities or professionals supported by Information and Communication Technology (ICT) has attracted the research community to establish the conceptual basis for this scientific discipline. Service Orientation has been one of the key selected paradigms for that conceptual basis. Nevertheless, the service concept itself does not have a common understanding in the Business and ICT worlds. In the former, client satisfaction, resources management and business process models are some example concerns, whilst the later deals with interoperability, remote function calling or communication protocols. If for example an enterprise provides some service, it may hire specialists to wrap such service into web-services, expecting to reach worldwide potential new clients. In fact, nowadays Web Services and Service Oriented Architectures (SOA) are the technological elements most commonly used. However, these are passive elements in the sense they do not perform any action towards pursuing business interests, which constitute a limiting factor from a business perspective. Another approach for the above mentioned enterprise is to follow the Multi-Agent Systems (MAS) approach, as the pro-activity is a keyword in such contexts. Nevertheless, as MAS approaches are not so commonly used and not so robust yet, the worldwide potential set of new clients is reduced; which also constitutes an inhibitor factor from the business perspective. This dissertation proposes a Pro-Active Services Ecosystem Framework, gathering inspiration from both the SOA and MAS research areas, trying to bridge the business and ICT worlds through the base concepts for the creation of a Services’ Ecosystem where business services are represented in a pro-active manner towards pursuing business interests, like finding collaboration opportunities or improving the chances each CN member has to see its services selected among competitors, for example. This work also includes a prototype system applied / validated in the area of a Professional Virtual Community of Senior Professionals.
Descrição: Dissertation presented to obtain the degree of Doctor in Electrical and Computer Engineering, specialization on Collaborative Enterprise Networks
URI: http://hdl.handle.net/10362/7499
Appears in Collections:FCT: DEE - Teses de Doutoramento

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