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Please use this identifier to cite or link to this item: http://hdl.handle.net/10362/4054

Title: Virtual communities of practice: Investigating motivations and constraints in the processes of knowledge creation and transfer
Authors: Correia, Ana Maria R
Paulos, Alice
Mesquita, Anabela
Keywords: Virtual communities of practice
Communities of practice
Knowledge creation
Knowledge transfer
Innovation
Issue Date: 1-Jan-2009
Series/Report no.: European Conference on Knowledge Management
Abstract: With accelerated market volatility, faster response times and increased globalization, business environments are going through a major transformation and firms have intensified their search for strategies which can give them competitive advantage. This requires that companies continuously innovate, to think of new ideas that can be transformed or implemented as products, processes or services, generating value for the firm. Innovative solutions and processes are usually developed by a group of people, working together. A grouping of people that share and create new knowledge can be considered as a Community of Practice (CoP). CoP’s are places which provide a sound basis for organizational learning and encourage knowledge creation and acquisition. Virtual Communities of Practice (VCoP's) can perform a central role in promoting communication and collaboration between members who are dispersed in both time and space. Nevertheless, it is known that not all CoP's and VCoP's share the same levels of performance or produce the same results. This means that there are factors that enable or constrain the process of knowledge creation. With this in mind, we developed a case study in order to identify both the motivations and the constraints that members of an organization experience when taking part in the knowledge creating processes of VCoP's. Results show that organizational culture and professional and personal development play an important role in these processes. No interviewee referred to direct financial rewards as a motivation factor for participation in VCoPs. Most identified the difficulty in aligning objectives established by the management with justification for the time spent in the VCoP. The interviewees also said that technology is not a constrain
Description: Paper presented at the ECKM09 - European Conference on Knowledge Management, 3- 4th, Sep., Università Degli Studi Di Padova, Vicenza, Italy. URL: http:// www.academic-conferences.org/eckm/eckm2009/eckm09-home.ht
URI: http://hdl.handle.net/10362/4054
ISBN: 978-1-906638-39-9
Appears in Collections:ISEGI: CEGI - Documentos de conferências internacionais

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