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Please use this identifier to cite or link to this item: http://hdl.handle.net/10362/1697

Título: Training needs in TQM: the Portuguese perspective
Autor: Leal, Rogério P.
Oliveira, Paula
Dias, José M.
Pereira, Zulema L.
Palavras-chave: training needs
Issue Date: Nov-2005
Editora: IET
Citação: Leal, R.P. et al (2005), "Training needs in TQM: the Portuguese perspective", Enterprise and Work Innovation Studies, 1, IET, p. 65-74
Resumo: A survey to assess training needs in TQM was developed in several European countries, within the framework of a Leonardo’s project named IMVOCED. Beyond a comparison of the results in each country, a global analysis was performed to design a TQM programme to be delivered by WBL (Work Based Learning). Differences were found between countries, and the Portuguese results also revealed that different approaches to TQM training should be adopted according to the organisation’s dimension. Based on this evidence, two different strategies for TQM training by WBL are proposed and discussed.
URI: http://hdl.handle.net/10362/1697
ISSN: 1646-1223
Appears in Collections:FCT: IET - Enterprise and Work Innovation Studies

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