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Browsing by Author Pereira, Zulema L.
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Showing results 1 to 3 of 3
Issue Date
Title
Author(s)
Nov-2006
Applicability of SERVQUAL in restaurants: an exploratory study in a Portuguese resort
Patrício, Vera
;
Leal, Rogério P.
;
Pereira, Zulema L.
Nov-2005
An integrated approach for TQM implementation in SMEs
Pereira, Zulema L.
;
Pedroso, Leonilde M.
Nov-2005
Training needs in TQM: the Portuguese perspective
Leal, Rogério P.
;
Oliveira, Paula
;
Dias, José M.
;
Pereira, Zulema L.
Showing results 1 to 3 of 3
Universidade Nova de Lisboa
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